Ecommerce Web Design Los Angeles

With mobile web sales multiplying, it is more important now than ever before to have a mobile-optimized eCommerce site. Every website we build is responsive, and you’ll work with your eCommerce designer to design both desktop and mobile eCommerce website user interfaces.

Before getting started with your ecommerce web development, consider the few fundamentals that can help to choose the best platform. Always consider the items that you are selling. Some ecommerce platforms can handle inventory tracking and multiple product options while some others will not. Consider the design options, payment gateways, security of the site, integration with other tools, features and pricing before finalizing on the platform.

We have worked with 20+ ERP and CRM tools, integrating eCommerce websites, and order data. A typical “basic” integration allows customer and order data to be transferred from the website to your internal system automatically. When updates are made to a customer or order, for example, an order status is changed to “shipped”, your ERP or CRM can communicate back with the website and update the website data. Having these types of processes allows your customers to a better customer service experience and cuts down on manual data entry for your business. Both customer usability and automation of your day-to-day tasks is a goal in any website we develop.

Shipping accommodations are a significant part of your eCommerce website platform. At Ontrix we allow your website to provide online shoppers with live shipping rates, flat-rates, or zone rates. We also create custom shipping rules and business logic for enterprise-level stores to provide special rates that match their business needs. No matter how you ship and issues you may face, talk with us about your goals.

 

Alarmingly, unexpected shipping costs are the number one reason for shopping cart abandonment.

It’s critical that ecommerce websites include shipping information early in the checkout process, including a ZIP code calculator showing cost.

It’s also helpful to include delivery time and options for faster delivery. Sites should list countries that are outside normal shipping zones.

Interestingly, shoppers spend 30% more per order when free shipping is included. Be sure to present codes for free shipping on all pages of the site through the header navigation, if applicable.

Redesigning eCommerce websites is one of our specialties. There are many aspects of a redesign to consider when beginning the project to ensure the redesign exceeds your goals. From retaining search engine rankings to developing custom functionality that makes running your business more manageable, we’ll walk you through the options and create a plan of attack to make the website a success.

Return policies are an essential feature of any ecommerce website. Your return policy should be clearly visible and well-written or illustrated. This is another trust-building feature of online selling. It reassures buyers that if they are unhappy or just need a different size, the brand is there for them.

When it comes to running an ecommerce site where most business takes place online, nothing builds trust more than an overly obvious and well-presented “contact us” feature. This is especially true when selling high-end merchandise or technical products.

Never make it hard for a buyer to get in touch or request support.

Consider the contact page a feature of the website. Include multiple ways to reach out, including phone, email, and an online form.

Some companies with brick-and-mortar stores offer online appointment setting via their contact page. Be sure to add customer service social links and Google maps for locations.

Oh, how I love wish lists. One for fashion, one for books to read, one for holiday gift ideas.

Shop, save, and share!

Ecommerce sites that aren’t using wish lists are leaving revenue on the virtual desktop table.

What’s better than having customers bookmark items they want and will most likely buy in the future? That’s just gold in the pocket. And a remarketing campaign dream.

Shoppers read reviews. About 95% of them, in fact.

And 57% of consumers will only use a business if it has 4 or more stars.

You might think that having negative reviews is a sale killer. The opposite is actually true.

Having negative reviews can often be positive. It’s shown that products without negative reviews are seen as censored and, in turn, shoppers will assume the positive reviews are fake.

Depending on website functionality, ecommerce sites can use plugins from the most popular review platforms including Yelp, Foursquare, and Facebook.

• Payment methods
  • What payment methods do you accept?
  • If you accept bank transfer, how long do customers have to make the payment before their order is cancelled and items returned to stock?
  • Do you offer lay-bys? If so, can you provide a link to your terms and conditions?
• Loyalty points
  • Do you offer loyalty points or reward points, gift certificates, etc.?

You may also wish to include answers to questions about your products themselves – what makes them different, what brands you sell (if the brands are known in your country), and so on.

Our in-house expert team of search marketing specialists assists in organic search marketing and paid search marketing campaigns. To learn more about both services, visit our search marketing page. We report in detail each month the success of your campaign and have personal meetings or calls multiple times throughout the month.

The time required in the development of standard websites is approximately 4-6 weeks. Custom sites require much time that can only be decided after the project is discussed.

Absolutely! You do not need to use a subdomain or any other temporary domain name placeholder.

A merchant account is a special agreement with a bank that allows you to accept credit card payments. If you want to sell online, you will need to provide your shoppers with payment options that will make them feel comfortable about their transactions. Credit card transactions are the most popular method of online payment and the best way to process credit card payments online is to have your own merchant account.

Today, people have very less time to purchase items, by going to physical stores. They prefer to browse their mobile devices or PC and shop online. Having an ecommerce site for your business will help you to capture this market base and keep your customers informed about all your latest products and services.