Tools
Sugar CRM
CRM refers to a customer relationship management (CRM) software designed to reduce costs and increase profitability by solidifying customer loyalty.  It brings together all the information and data sources of each customer and potential customer allowing a business to be able to keep on top of all of a customer's needs.


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Free Fax Cover Sheet
This website provides over 150 fax cover sheets that you can download and print for free. They also offer printable stationery, printable certificates, printable gift tags and printable business cards.


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Scan Snap
A simple device that makes converting paper documents onto your computer easy and quick. All it takes is on touch and multiple documents are scanned and converted to PDF without you having to sit over each one. The ScanSnap S1500 and S1500 Deluxe Bundle can scan up to 50 sheets. It digitizes all of your paperwork so you can file them efficiently on your computer, back them up and burn them on CD or DVD.


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E-Fax:Paperless Office
A terrific solution for small offices that don’t have a fax, or business people who work remotely. For a monthly fee eFax allows you to have your own unique internet fax number and local or toll-free number. You are able to send faxes by email and receive faxes by email, you get online fax storage, wireless access, and even get voicemail by email.


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Snag It: paperless Office
This program is a PC screenshot program that allows you to capture anything you need to from the web. You can batch capture embedded items such as links, pictures and multimedia. This helps when sharing information throughout a business when a picture is worth a thousand words. They have a free trial version that you can upgrade at any time.


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Keepass: Password Security System
This software is priceless. It is a free open source password manager. If you are like most businesses you already have usernames and passwords for network accounts, email accounts, FTP, online banking and a plethora of online social media sites. Many people end up using the same username and password which is not good for security purposes. Keepass offers a manageable solution so you can have a different username and password for every site without have to memorize it. All of your passwords are in one database that is locked with one master key. All you have to remember is the single master password.


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VPN: Security System
VPN (virtual private network) is a computer network where communications are secured through the public internet. It can also be used to separate traffic of different user communities. It allows remote users and sites to connect. For more information read this article by Jeff Tyson “How Virtual Private Networks Work”.


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FileZilla: The free FTP solution
FileZilla is both an FTP server and an FTP client. These programs work together to transfer files over a network. It is an open source application and is licensed.


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WS FTP
WS FTP offers a client-server solution. It is moving from basic FTP solutions to Secure File Transfer. It is a program that is designed to transfer files from a local computer to space on the web. If you buy this software it offers high levels of security, administrator tools, flexible file transfers, visibility and control.


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FireFox Web Browser
Mozilla Firefox is a free open source web browser similar to Internet explorer and Safari, only you can customize it so much more. You can create a look and feel that suits you as well as find hundreds of add-ons that make your internet browsing more convenient and fun. To explore more about it or download it for free go to


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Google Chrome
Google Chrome is another web browser that runs web pages and applications very quickly. Like Firefox it is easy to customize and offers a fast and easy way to navigate web pages from the same box. It is still new and improving. It’s a simpler, easy to use browser without too many bells and whistles.


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