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CRM refers to a customer relationship management (CRM) software designed to reduce costs and increase profitability by solidifying customer loyalty. It brings together all the information and data sources of each customer and potential customer allowing a business to be able to keep on top of all of a customer’s needs.
Snag It: paperless Office
This program is a PC screenshot program that allows you to capture anything you need to from the web. You can batch capture embedded items such as links, pictures and multimedia. This helps when sharing information throughout a business when a picture is worth a thousand words. They have a free trial version that you can upgrade at any time.
Keepass: Password Security System
This software is priceless. It is a free open source password manager. If you are like most businesses you already have usernames and passwords for network accounts, email accounts, FTP, online banking and a plethora of online social media sites. Many people end up using the same username and password which is not good for security purposes. Keepass offers a manageable solution so you can have a different username and password for every site without have to memorize it. All of your passwords are in one database that is locked with one master key. All you have to remember is the single master password.